Terms and Conditions

Since we comply with the highest quality standards in the manufacturing of our products, we guarantee total satisfaction when purchasing any of them in our online store.

However, if you are not satisfied with the product purchased, we suggest you notify our customer service centertienda@asdeporte.com

GUARANTEE

All our products are of excellent quality, the colors and textures displayed may vary. The customer has the possibility of changing their garments as long as they comply with what is established in the exchange and return policies section.

The colors and textures of the garments shown on this site may vary depending on the characteristics of the equipment (computer or device) from which you access the website.

Purchases made by the client will only be considered valid once they have been processed by our computer system. In such a situation, if said information is not valid, we do not commit to making physical deliveries.

If charges have been invoiced that do not correspond to your purchases, you must contact our customer service team to resolve the situation.

All prices published on this site include VAT

SECURE PAYMENTS

The purchases made by the client are completely secure since we use the PAYPAL, CONEKTA payment system, which is evaluated as one of the safest platforms worldwide in terms of payments and security of client information. Feel free to buy on this site. Web.

SECURE SHIPPING

Our shipments are distributed by the Estafeta and RedPack parcel companies, which enjoy the trust of large companies throughout the country, being one of the parcel companies with the lowest rate of losses and distribution errors.

RETURNS

We inform you that Tienda.asdeporte.com does not return merchandise in sales or promotions.

CANCELLATIONS

Once payment has been made, cancellations are not accepted.

PHYSICAL CHANGES

If for any reason the customer is not satisfied with their purchase and has not used or modified the garment, we can offer an exchange for other merchandise of a different size, color or model of the same class and brand. To make any change, the customer may send an email totienda@asdeporte.com for the request as long as it has not been a purchase of clearance merchandise, latest clothing or promotion.

The physical change is applied to the value of the promotion in force on the day of the change. Refunds are not made in cash or debit credit cards, convenience store payments, transfers or bank deposits.

There are no exchanges on clothing on clearance items.

For hygiene reasons, we inform you that there are no changes in socks, underwear; In the case of changes to footwear, it will only proceed if the defect is factory-made, within a maximum period of 7 days after the purchase, with the understanding that the shoe must not show signs of use.